Support

KiruLaya is a hi-res, on-device music player. Here's how to get the most from it — and how to reach us.

Last updated: 6 July 2026

Need a hand? Email [email protected] and we'll help. Please tell us your device model and iOS version, and what you were doing when the issue happened.

Adding your music

Supported formats

FLAC, ALAC, WAV, AIFF, AAC/M4A, MP3 and more. KiruLaya plays your audio at its true rate — the Honest Meter shows gold when it reaches the output bit-perfect.

Playback & playlists

Storage

The Storage screen (in More) shows exactly what KiruLaya uses on your device — referenced files, kept copies, and duplicates — so nothing is hidden. "Free up space" reverts kept copies back to playing from your originals.

Privacy

KiruLaya keeps everything on your device — no account, no upload, no tracking. See our Privacy Policy.

Still stuck?

Email [email protected]. We read every message.